App Support

Contact app support

For help with the Kick'n Up Kountry app, please contact us by email. We can help with account access, app features, technical issues, Festival Moments, badges, check-ins, notifications, and other app-related questions.

When contacting support, please include the email address associated with your app account and a brief description of the issue.

What we can help with

• Account access and sign-in questions
• Profile, username, and account settings
• Festival Moments submissions
• Badges, rewards, and check-ins
• Friend features and optional location sharing
• Push notifications and app alerts
• Food vendors, schedule, map, and festival information
• Lost & Found app listings
• General app issues or feedback

Account deletion

If you would like to delete your Kick'n Up Kountry app account, you can do so directly inside the app from Account Settings.

You can also visit our account deletion page for more information: Account Deletion

Festival information

For general festival information, tickets, camping, event details, and updates, visit the official Kick'n Up Kountry website: kicknupkountry.com